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Please take a few minutes to read the terms and conditions before you make an order with WWS. It will help you to clarify some commercial terms and to understand both your obligations and your rights during a transaction with WWS. Thank you!
ABOUT WWS
WWS is the acronym of the words World Wide Shopping. The name is inspired by the current technology and the very progressive tools such as internet that allows almost anyone to operate from virtually anywhere in the world.
WWS is a new electronic store (estore) which established with the main purpose to serve the general public (consumers, retailers, wholesalers, distributors, manufacturers) with exceptional goods and services in exceptional prices. The target of WWS is to find and to offer to its customers-buyers the highest quality in the best possible price by providing top customer service.
Additionaly, WWS undertakes to find the type, the quantity and the quality at the price that the final customer-buyer wants.
PRODUCTS
All products that posted in WWS are:
1. 100% authentics. No counterfeits, no imitations.
2. 100% new. Unused, not refurbished or reconditioned, except if in the product description stated otherwise.
3. 100% in their original retail package. Never used and opened before.
FACILITIES & WAREHOUSES
As mentioned before, WWS is an electronic store (estore) that aimed to provide top services and products of the world market in the best possible price. Due to the intense competition, the high storage fees and in order to keep the costs down WWS do not stock products neither manages a warehouse, at least for the present.
PRICING
WWS follows a special way to pricing for its goods and services which consists a complex system of numbers. However, the main concern isn't limited on how to find a better way to determine the prices but to find top authentic brands with top quality in the lowest possible price in order to cover customer's demands and desires.
Moreover, the WWS is always looking for new partnerships and wants to keep the good old and mature. WWS believes in building strong long-term business partnerships with reputable professionals and respective companies from around the world.
All currencies are in US dollar unless if stated otherwise.
ORDERING
New and existing customers can submit their orders electronically through marketplace's system. It's fast and safe. For now, this is the only way to make your orders.
Orders are accepted via eCrater's electronic system. Once payment is received in full, WWS will forward your order for processing, packaging and shipping within 24 hours.
PAYMENTS
The preferred method of payment is PayPal. It's simple, fast, secure and used by millions of people from around the world. Alternatively, you can choose to pay with PayPal's eChecks. Please, visit PayPal's website for further information on what is PayPal and eChecks.
SHIPPING & DELIVERY
WWS promises fast and free delivery of customer's orders worldwide (see more destinations for exceptions) using the services of well-known private courriers such as EMS, UPS, DHL and FedEx.
Delivery time can last from 2 to 15 working days proportionally the size of the order, the availability of the products that included in the order and the final destination. Usually, large urban centers served more quickly than the outlying and inaccessible areas.
TAXES (VAT, GST, IMPORT etc), CUSTOMS & DUTIES
Buyer is responsible for any taxes for imported goods, customs and duties. Most countries charge taxes on imported goods especially when these exceed a minimum amount of money. It is impossible to know from the beginning if a buyer is about to pay or not such taxes because every country has its own different rules and regulations. Search for relative information and ask for help from your local authorities before make an order. Otherwise, an omission like this can put you into serious trouble.
CANCELATIONS
Customers are free to cancel any of their orders at any time without charges under the term that the order has not dispatched from the warehouse. In this way, it will be easier to get all of your money back (100% refund guarantee). Keep in mind that your request might take up to 48 hours to be performed so be 100% sure when you make an order to avoid unpleasant suprises.
RETURNS
WWS strives to provide excellent service to all of its customers. If a customer for some reason is not satisfied with what has received it is free to contact WWS and request the return of the order within 7 days from the receipt date (7 days money back guarantee). If the deadline has passed then the returns will not be accepted. The shipping costs of the return is buyer's responsibility.
GUARANTEES
WWS wants to secure the satisfaction of all of its buyers at maximum. For this reason, set up and present a series of benefits concerning goods and services guarantees.
The 7 days money back guarantee is triggered from the moment that the buyer receives its order by the courrier and lasts for the next 7 calendar days. During this time, the buyer has the right to return the order back to WWS for any reason. Please read the return policy.
The 100% refund guarantee is applied when the buyer requests the cancelation of an order before the dispatch. Please read the cancelation policy.
The product guarantee refers to all of the products that WWS has primarily search and choose to offer to its buyers and includes 100% of authentics brand name new products. All of them packed in their original retail package.
All electronics products such as camcorders, cameras, etc have guarantee from the manufacturer (factory warranty). In some cases, this guarantee may be extended if this requested by the customer.
DEDUCTIONS
WWS wanting to thank its customers and strengthen its position urges all shoppers to buy again and again by giving them the right of deduction. Repeated purchases with WWS gives more value to your money.
AFTER SALES
If you have bought something from WWS and still need some help you can contact via email. You can get help to:
1. Register your authentic product at manufacturer's website by opening your personal account.
2. Download device's drivers or other software such as crucial updates, and manuals from manufacturer's website.
3. Find an authorized store for maintenance of your system.
COMMUNICATION
English and Greek via email 24x7. You will get your answers usually within the next 48 hours. Special matters might take longer.
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